Veterans Day Entry Follow-Up with Soma on November 10-11, 2023!

The Soma Store that my wife and I had POC concerns about made contact with her two weeks ago.  They invited her to return and to meet with the young lady who treated us professionally and respectfully.  We appreciate the gesture, but we have not returned and are unsure if we will.  The corporate office also contacted her and offered appealing discounts, but the experience has still left a bad feeling in our minds. I wondered how many others have been silent about their own experiences.  It was never about the discounts.  My wife enjoyed the products and the quality.  She was already taking advantage of the discounted prices.  It was more about being ignored and being mistreated for being a particular color.  

 

I never intended to have the corporate office impose penalties on individuals whose means of earning an honest living.  It’s about putting aside racial stereotypes and mindsets, especially when dealing with the public.  It’s not okay to behave foolishly and be ignorant of the effects the behavior might have on others. 

Let’s be courageous enough and have a dialogue about what we seem to misunderstand, clear up those issues, and work towards changing these mindsets.  Sometimes, punishment and coercion result in the opposite results.  Our communities have enough to deal with as it is.  I still believe that with effort, resilience, and understanding, we can accomplish our goals, one issue at a time, in due season.

 

Hats off to Soma for making the effort.  Thank you.

Veterans’ Day Weekend 9-10, 2023, Was Not About Veterans Here!

    My wife has been a loyal customer of Soma for several years, and not once has she ever been mistreated or denied excellent customer service until the past two days.  Whenever she would go shopping, I would find a seat and wait patiently while she searched for her sizes.  She’s petite, and it takes some time for her to see what she’s looking for.  She also does her research by going online and ordering and finding what is available at her local Soma store.  

 

    She returned an online order for a different size Friday evening at Soma Store 5318 in Trenholm Plaza, Forest Acres, South Carolina.  Her salesperson never greeted her, and she appeared unwilling to help her find her sizes for the exchange.  After interrogating my wife when the purchase was made, the salesperson stopped the process after she was shown the online documents.  This never stopped the salesperson from her rude behavior because she pointed to where the items might be located but never lifted a finger to assist her.  It was at this time my wife decided to leave.  Only two customers with a baby were together, being helped, it seemed, by the store manager or supervisor who wore pajamas.  She was too emotional to finish the shopping.

 

    We returned Saturday morning, and the same salesperson was there, hanging some clothing on a rack by the registers.  She avoided us when she saw us and walked off the sales floor.  My wife went to the area where she was told to look last evening and found her items.  E, another salesperson, greeted us and assisted my wife.  The manager or supervisor was helping another customer while we were there.

 

    My wife did not want me to address this issue. However, my explanation was and still is that ignoring customers and being rude is not beneficial to any organization serving the people regardless of who they are.  If a salesperson is reluctant to help the people contributing to the growth of any business, they are stunting the growth of said business.  What matters is that we felt unwanted by that salesperson who had no intention to assist us and did not want to be bothered by us.  Being rude and inconsiderate is acceptable lately.  People aren’t apologetic or concerned about addressing current social issues.

 

I am not asking that this salesperson be penalized; no one knows what is going through another person’s mind or what she may have encountered before we arrived.  But, repeating the same attitude the next morning does not convince me she was having “a bad day” the day before.  I respectfully request that someone with diplomacy and tact speak with her about improving her customer service and people skills.  My wife will continue to shop with Soma.  She enjoys their products.

 

    Still, I contacted their corporate office, which is somewhere overseas.  I explained the same situation to them.  I also read this store's reviews, which confirmed my suspicions about the store’s staff.  I read the store’s reviews. It seems that the one or 2-star reviews came from People of Color, and it does not appear that anything has been done about the staff’s negative behavior.  I also saw that negative reviewers were to call 866-768-7662 for “opportunities for resolution.”  The opportunities may exist for resolutions, but not followed through.  I felt obligated to inform corporate that good customer service is for all customers regardless of skin color.  The latest one-star review was three weeks ago regarding a similar situation.  After reading several other reviews, it seems to be a trend at this location of how some people are treated, valuable customers or not.  My intuition told me not to write a review but to go directly to the source.  I did and it was a disappointment.

 

    During this weekend’s experience, I realized that the corporate office would never be informed or even hear of any negative experiences from their customers.  They are being shielded by these “contact operators” and not going further than the phone or email.  They will find an excuse, especially when money is involved.  One consultant even went as far as to tell us, “Don’t go back to the store.”  2023, same institutionalized racism, different people.  The years only have changed.

 

Anger, Disgusted and Discouraged!

            Yesterday, I got so angry and discouraged that I didn’t know what to do with myself.  All I could think of was what would help people get their acts together.  I saw Episode One of “Lawman: Bass Reeves” on Paramount.  It was also the last episode that I will look at.  I read that it is a true story about a slave who later in life became a federal deputy Marshall who survived the rigors and racism in the Wild West post-Civil War.  The story is well-written, and the actors are well-respected and convincing.  In fact, the story and scenes were convincing enough to have taken me back in time and emotions.  I started questioning how hatred could be so acceptable by the so-called Christian folk to cause them to abuse, mistreat, and kill another group of people who didn’t have the same color as them.  I got disgusted and angry, so I had to research who Bass Reeves was and why this was the first time I ever heard of this black lawman.

 

              The deeper I dove in, the more I realized that this slave who became a top lawman was intentionally kept in the history books.  Black people were not meant to have heroes.  It also seemed to me that black folks are not meant to arrest or shoot white folks, either, which Mr. Reeves could do both and be supported by the federal courts, not always by the people in the courts.  I’m a Lone Ranger fan, and I never heard of this man, but from my research, it could have been reasonable that Gaylord Dubois used Bass Reeves as the template for the Lone Ranger.  The Lone Ranger had Tonto, the son of an actual Mohawk Chief, who rode with him side-by-side.  They were able to enter Indian territories and make arrests of the white men seeking to hide and Indians who broke the law.  Bass Reeves lived with Indians and spoke several of their languages.  They accepted him, even deputizing some of them to become lawmen.  Like Bass Reeves, the Lone Ranger wore disguises, fooling so many outlaws that some even accepted him in their camps.  We know that the Lone Ranger was fictional, but we know now that Bass Reeves was real.

 

                What tripped my emotions yesterday convinced me that people are willing to hide the historical values of what others did to build this country by devaluing their contributions and rewriting history to protect their weaknesses.  We see it daily in folks fighting against the freedoms the ancestors and founders of this great land died for.  Certain books cannot be read, racism does not exist, and people who are “woke” are wrong, but liars and deceivers are accepted and followed. Why rewrite history when it's easier to ignore it?  Nearest Green, a former slave and master distiller, was finally recognized as passing the process of making whiskey to the maker of Jack Daniels. Not many people, drinkers and non-drinkers, are aware of this.  It had to take Fawn Weaver, the Black CEO of the Uncle Nearest Brand, to bring this hidden gem to light.  History is truth, whether we like it or not.  Not being taught and not being educated about the very tenets this country was built on is hiding the truth of liberty.

                Many of these people who are against the freedoms of others are descendants of immigrants who left their countries for the very freedoms they were denied there.  I refuse to believe that this great nation has become a nation of hypocrites and fake Christians.  I think the majority is silent and has become numb and quiet to the shame they are witnessing.   But I also believe that God is still in control and that we all should reconcile with him before we reconcile with each other.  I cannot change the heart of my brother, no matter how much I want him to see things my way and vice-versa.  Only God can do that, so we should run to Him.  Then I could see you and me working together towards unity.  

 

                Honorable mention to Bishop T. D. Jakes, whose sermon was meant for me during my anger, disgust, and discouragement episode.

An Open Letter to my Brother’s Son-In-Law!

            I know you’re surprised to hear from me.  Today is our mother’s birthday and it is always special to me.  She would have been 93 today.  I can feel myself being in a joyful and sorrowful mood at the same time.  It could also be the cause of this letter.  I remember how she raised my brother and me with the help of her mother when my father decided to pursue a life of his own.  Do I hold him responsible for my own life?  Maybe.  Even though I hold myself accountable for my own actions, I truly believe if he was still involved with us, I would have made a decision to make the military my career and wouldn’t have resigned my commission.  If you’re thinking that I could have made that decision on my own you’re right.  But I wanted to hear from him, he was supposed to be an authority in our home, and because I followed in his footsteps by joining the Navy.

 

            It’s hard to raise a family as a single parent without issues, I can only imagine if there are difficulties that are constantly in the way day in and day out.  What a burden it is.  Children did not ask to be born but are here and alive.   Some are products of love and some, are mistakes.  They still need to know that there are people that they can count on.   Especially, when they need advice and support.  Otherwise, failure, depression, and anxiety could cause them undue pressure later in life.  Perhaps, I’m feeling melancholy because of today, but suppressing emotions can be a time bomb.

 

            Whatever we may feel about our spouses, there is never a need to abuse them in any method.  I have had so many failures in my life when there were times when giving up was the best escape.  I failed at some careers, relationships, and goals and received so many denials that it was easier to call it quits with life.  Who should I have blamed?  Nobody.  We man up and hold ourselves accountable. Only some things will go our way.  We fall down but by the grace of God, we get back up.  That was a decision that I made that day, to get back up.  Why be another statistic when I can prove to myself, not to anyone else, that I will survive, not on my own, but with God, I can be better today than yesterday.

 

            Starting alone all over again is expensive after investing so much together in a family.  My father after so many years of our lives in his later years actually expected my mother to take him back in.  It was no surprise that she didn’t.  The children were now adults with their own families.  He found a place in the neighborhood near my uncle and transitioned in a few years.  He transitioned alone.

 

            I wondered what my brother would have said to you and what his reaction would be.  He had a temper in his younger days. He would have mellowed out.  You have your life to live but pray for a peaceful one where the conscious won’t remind you every day that was it truly worth it.  When one out of two marries for love and the other for lust, there is never a bond in the first place.  I do have a humble request.   Help your estranged family out, maintain contact, stay in the child’s life and if not wanted, be near, protect, and show love.  You had a part in creating your child and cannot renounce a proof of beauty.

 

No longer a child, I can look back and remember how blessed we were to have a mother we had who loved us and made sacrifices for us.  As a parent, I would like to be remembered the same way.  I want you to know that if my brother loved you, I wish the best for you, and have no animosity towards you.  Live the life you were meant to live and have no regrets or remorse for the decisions you make.  Don’t look for any excuses, live with the choices you make.  I wish you well.  May God bless you and keep you.

The More We Have, The More We Want!

            What makes matters worse is that we aren’t satisfied with what we already have and we want more!  We want it because we can, and the next question is how much we will use it and its effect on us.  When will we realize how much we are blessed to be able to get it?  Some things may be beyond our reach, but we will try anyway.  Persistence, sacrifice, selfishness, greed, stubbornness whatever might drive us, we won’t rest until we get it.  Even after accomplishing our objectives, I’m not sure that it satisfies.  Speaking for myself, I get a little disappointed.

 

 If I use faith, would I ignore my thoughts to believe that God provides, or is it faith in our own ability to obtain our desires?  We can be hypocrites and not know it or maybe we do know and won’t admit it.  The truth is even though we think we own something, it’s temporary we can’t take it with us.  We pile up things that one day someone else will use. Whether it’s of sentimental or monetary value, it won’t matter.  Someone will enjoy the fruits of our labor.  Yes, there might be a legacy but over time that will change, too.

 

Some of us believe in a higher power and it doesn’t matter what you name it.  We know that there is something greater than we are and all-powerful.  We know by our ailments and issues that some things are beyond our control and we are here on this earth forever.  Even the centenarians we know are ready to leave this place.  Who are we to fulfill our desires and wants?  We hardly know what we need.  Our wants can dominate our needs therefore causing us to ignore what we really need.  From my standpoint we need Jesus.

 

We live in a society where the more we have is an expression of who we are.  It creates a façade questioning what status level we’re on, leaving those who don’t know us to think we achieved our dreams.  Whereas, if don’t pay as we go, we become so deep in debt that we aren’t happy and find comfort in buying things that we hardly use to continue being who we are not.  To me, that’s why some people are so miserable who we thought “made it.”  Everyone likes nice things but have the wisdom to know what it takes to get it.  Wise folks will make the sacrifices and get it done so that they can rest peacefully.  They not taking from one area in their cache to pay in another area.  They have found balance in their lives.  I believe we can all do that.  

 

St. Paul said “I am not saying this because I am in need, for I have learned to be content whatever the circumstances. I know what it is to be in need, and I know what it is to have plenty. I have learned the secret of being content in any and every situation, whether well fed or hungry, whether living in plenty or in want. I can do all this through him who gives me strength.” Philippians 4:11-13 NIV

Millennium Park Water Fountains!!

 

Breakfast and Lunch From Chicago Restaurants!

Corn Beef and Hash with Eggs

Won Ton Soup with Nori

Roasted Duck Breast